Contact Us
Contact Us for E-Bike Support and Assistance
Contact us today and let us know how we can assist you with your e-bike needs! From assembly instructions to repair assistance, from finding the right manual to booking a test-ride or service appointment, our customer care team is here to help with all your electric bike questions and concerns. To help you get started, here are a few tips that might get you in the right direction:
Support Hours
Monday – Friday @ 9 am – 5 pm PST
Sales & Product Insight - Contact Us for E-Bike Information
Phone: (855) 888-1891
Email: Please complete Contact Us form below
Technical & Order Support - Contact Us for E-Bike Service
Email: Please complete Contact Us form below
If you experience an issue with your eJOE Bike, please begin the process by contacting the dealer where you originally purchased the product. If the problem is deemed a manufacturing defect in materials and/or workmanship, click here to fill out our warranty claim form.
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Contact form
Our product warehouses are located in San Diego, CA and Los Angeles, CA. , Utah, but our operations are based out of San Diego, CA
